How Compliant Homes uses your information.

Who we are

Compliant Homes Ltd is responsible for the personal information collected through this website. If you have a question about your information or this notice, email us at hello@complianthomes.co.uk.

Information we collect

When you make an enquiry we may collect your name, company, email address, telephone number, property location or postcode, portfolio information, the services you are interested in and anything else you choose to include in your message.

Why we use it

We use enquiry information to understand your request, respond to you, provide quotations or proposed next steps, arrange services where requested, maintain appropriate business records and protect our website from abuse.

Where you ask us to take steps before entering into a contract, such as providing a quotation, we may process information because it is necessary to respond to that request. Where an enquiry is made on behalf of an organisation, or for related business administration and security purposes, we may rely on our legitimate interests in operating and protecting our business and responding to genuine commercial enquiries.

Who receives it

We only share information where necessary for the purposes above. This can include service providers that support our website hosting, email delivery, security, bot protection and abuse prevention, together with professional advisers or authorities where disclosure is required by law.

How long we keep it

We keep personal information only for as long as it is reasonably needed for the enquiry, any resulting service relationship, our legal or accounting obligations, dispute handling and appropriate business record keeping. Retention is reviewed according to the nature of the information and why it was collected.

Your rights

Depending on the circumstances, UK data protection law may give you rights to access, correct, erase or restrict the use of your personal information, and to object to certain processing. You can contact us at hello@complianthomes.co.uk to exercise a right or ask a privacy question.

You also have the right to raise a concern with the Information Commissioner’s Office if you are unhappy with how your personal information has been handled.

Changes to this notice

We may update this notice when our services or data-handling practices change. The version published on this page is the current website privacy notice.